Terms & Conditions

Shipping
Domestic orders: Flat rate of $7.50 per order unless item is oversized or overwegight then additional shipping cost will be listed in the item description and included in item price.

International orders: $15.50 per order unless item is oversized or overweight then additional shipping cost will be listed in the item description and included in the item price.

We do not ship any items listed in CITES to international addresses. Please contact us with any questions.

PLEASE NOTE: As of May 1st, 2015 – At the present time we are unable to ship birds or feathers to some international addresses due to the Bird Flu outbreak.

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Returns/Refunds
We inspect and qualify all materials before we list them. We guarantee our items are the best possible quality and want you to always be fully satisfied. If you have any issues, comments, questions – please contact us first and we’ll be glad to make sure you have what you want.

That said, due to the value of even one feather, some items can NOT be returned. These will be clearly identified as such in the description –

PLEASE READ ALL DESCRIPTIONS CAREFULLY AND THOROUGHLY to avoid any misunderstandings.

For items that can be returned, please package carefully and return to us within ten (10) days for a full refund or exchange.
A copy of the receipt, packing slip, or invoice MUST accompany all returns. Include your request for a refund, exchange, or replacement.

Again – any questions please call or email us first. Thank you for your business!
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Conditions of Use
The following Conditions of Use apply to the use of this website as well as all transactions conducted through the site.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Featherfreak.com reserves the right to refuse to complete and/or cancel orders in its discretion, including, without limitation, if Featherfreak.com believes that customer conduct is suspect of fraud or violates applicable law or is harmful to the interests of Featherfreak.com.

Featherfreak.com has taken great care in the preparation of the content of this website, in particular to ensure that all products have been fairly described and prices quoted are correct at times of publishing. Packaging may vary from that shown. Every effort has been taken to replicate the actual colors of the goods, however Featherfreak.com cannot guarantee that your computer monitor’s display accurately reflects the product delivered.

From time to time this website may contain links to other websites. These links are provided for your convenience to provide you with further information on a particular product or service. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Every effort is made to keep this website up and running smoothly. However, Featherfreak.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. We also would like to inform all customers that this website will be updated for pricing, product changes, etc. as needed at irregular times and you are advised to check back frequently for these updates.
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Copyright
©Copyright 2015. All rights reserved.
All content appearing on this website is strictly and solely the property of Featherfreak.com and the suppliers that have provided additional images. As a user, you are authorized ONLY to view, copy, print, and distribute documents on this website so long as the document is used for PERSONAL informational purposes only, and any copy of the document, or portion thereof, includes the following copyright notices: Entire Site Contents Copyright 2015 ©Featherfreak.com. All rights reserved.
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Privacy Policy
The information we collect is used purely to process your order and to keep you updated with the Newsletter if you have subscribed. It is the policy at Featherfreak.com that all information collected during the checkout process will be used exclusively to administrate your order. We will never pass your information to third parties. Under no circumstances will your information be provided to third parties for mailing lists or any other use.

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